If the Apple ID grayed-out problem persists, contact Apple Support or visit an Apple Store, and they should be able to sort out the problem. Keep working on the rest of the fixes if that’s not the case. Usually, the problem is due to an issue with the Apple server or a Screen Time restriction barring you from making changes to your Apple ID. Hopefully, the pointers in this troubleshooting guide will help you start reaccessing them. Just tap the Remove Profile or Remove Management option and follow all onscreen instructions to remove it and unlock Apple ID-related settings.Īpple ID and iCloud Settings Grayed-Out Issue Fixedįunctional Apple ID management features on the iPhone and iPad are crucial for privacy and security. If you own your iPhone and believe you mistakenly downloaded and installed a configuration profile from a third-party source, feel free to remove it. This seems to get the problem device logged out. Select the problem device that is hung logging out and ask it to log out. ![]() Logging in with a saved account allows you to log in easily with one tap. Instead, reach out to your organization’s IT department for assistance. Log in to the same iCloud account in another device from there to go to the iCloud settings where you should see a list of all the devices you are logged in to. You can add or remove login information from your Instagram app settings. If there’s a profile listed, do not remove it. ![]() To check, go to Settings > General > VPN and Device Management. If you use an organization-owned iPhone, an MDM (mobile device management) or configuration profile might obstruct you from accessing your Apple ID or iCloud settings. You must also add cards, keys, and passes to your Apple Wallet again. If an all-settings reset fixes the issue, don’t forget to set up your accessibility, privacy, and security preferences from scratch. For instance, with Family Sharing and an iPhone, go to Settings > account name > Family Sharing > Screen Time > child’s name and tap Turn Off Screen Time. Go to Settings > Apple ID Profile > iCloud > iCloud Backup If the status says, Restoring apps from Backup try to cancel or wait for all your apps to restore (this may take some time.
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